Downloads

General Downloads
Description	File	Size
Housing Application Form 2012		150 Kb
You and Your Application 2012		67 Kb
Medical Assessment Form 2012		71 Kb
Welfare Reform Information 2013		50 Kb
Complaints Procedure 2012		82 Kb
Tenants' Guide to Scottish Housing Regulator		4935 Kb
Scottish Social Housing Charter 2012		423 Kb
Membership Policy 2011		112 Kb
Customer Care Policy 2013		43 Kb
Tenant Participation Strategy 2011		5781 Kb

Latest Publications
Description	File	Size
ChitChat - March 2013		1727 Kb
Owner Occupier News - December 2012		362 Kb
ChitChat Insert for Radnor - December 2012		78 Kb
ChitChat - December 2012		2445 Kb
Annual Report 2011-2012		1645 Kb
ChitChat - September 2012		1158 Kb
ChitChat - Sept 2012 Insert		410 Kb
ChitChat - June 2012		1417 Kb
ChitChat - March 2012		798 Kb

Useful Leaflets
Description	File	Size
Making a Complaint Leaflet		76 Kb
04.13 Where every penny of rent goes		57 Kb
04.13 Our Welfare Rights Service		69 Kb
04.13 Support to Remain in Your Home		52 Kb
Becoming a Shareholder		81 Kb
Fire Safety Leaflet 2012		206 Kb

Housing Management Policies
Description	File	Size
Allocations Policy		199 Kb
Rent Setting Policy 2013-2014		322 Kb
Service Charge Policy 2013-2014		166 Kb
Anti Social Behaviour Policy		180 Kb
Estate Management Policy 2012		39 Kb
Arrears Policy 2011		65 Kb
Mobility & Mutual Exchange Policy 2011		56 Kb
Succession Policy		77 Kb
Assignation Policy		71 Kb
Lodgers Policy		76 Kb
Sub Let Policy		78 Kb

Maintenance Policies
Description	File	Size
Maintenance Policy		114 Kb
Social Work Adaptations Policy 2013		25 Kb

Factoring
Description	File	Size
Factoring Policy 2013		55 Kb
Factoring Complaints Procedure 2012		256 Kb

Shared Ownership Materials
Description	File	Size
Shared Ownership Guide		77 Kb
Shared Ownership Policy 2012		23 Kb
Shared Ownership Application Form		50 Kb

Shared Ownership Buy Back
Description	File	Size
Buy Back Policy - Shared Ownership 2013		153 Kb
Buy Back Policy Enclosure - 2009 still applicable 2013		31 Kb

Mortgage to Rent
Description	File	Size
Mortgage to Rent Policy 2013		24 Kb
Mortgage to Rent and Shared Equity Leaflet		316 Kb

Right to Buy
Description	File	Size
Right to Buy Policy 2012		33 Kb

Archive Publications
Description	File	Size
Owner Occupier December 2011		571 Kb
Owner Insert December 2011		237 Kb
ChitChat December 2011		1242 Kb
ChitChat - September 2011		947 Kb
Annual Report 2010-2011		937 Kb
ChitChat June 2011		925 Kb
ChitChat March 2011		1863 Kb
Information to Tenants & Owners in the Linnvale Estate		1497 Kb
Chit Chat December 2010		1708 Kb
ChitChat September 2010		1622 Kb
Annual Report 2009-2010		2118 Kb
Tenant Satisfaction Survey 2010		1121 Kb
TSS Comments & Concerns		67 Kb
ChitChat June 2010		1805 Kb
ChitChat March 2010		348 Kb
ChitChat December 2009		6365 Kb
ChitChat September 2009		6599 Kb
Annual Report 2008-2009		1374 Kb
ChitChat June 2009		7626 Kb
ChitChat March 2009		6949 Kb
Chitchat December 2008		2636 Kb
Chitchat September 2008		3587 Kb
Chitchat June 2008		1978 Kb
Chitchat March 2008		1742 Kb

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