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Emergency Repairs

Emergency repairs occurring within normal office working hours should be reported to the Association's offices immediately.

Emergency repairs occurring outside normal office working hours i.e. in the evenings, weekends and public holidays, should be reported using the emergency numbers listed below. Please note that these numbers are generally only for tenants use. However, sharing owners/owner occupiers may use them to report emergency common repairs:

The number to telephone for out of hours gas central heating emergencies, including CHP breakdowns at Radnor Park is:

0844 579 6493

All other out of hours emergency repairs (fire, flood, break-in, broken windows) on:

0845 612 3160

Please do not report routine non-emergency repairs via this number. This is an abuse of the service and you may be recharged for call-outs which are not classified as emergency repairs.

It is vitally important that access is available for emergency repairs to be carried out. If access is unavailable on such occasions the Association has the right to force entry in order to avoid endangering other occupants or damage to property.

Other emergency repairs

For gas escapes, please contact:
National Grid: UK
0800 111 999

For complete power failure, please contact:

Scottish Power
0845 2727 111

Banner Photo � G Mahoney