Emergency Repairs

Emergency repairs occurring within normal office working hours should be reported to the Association's offices immediately.

Emergency repairs occurring outside normal office working hours i.e. in the evenings, weekends and public holidays, should be reported using the emergency number listed below.  Please note that this number is generally only for tenants use.  However, sharing owners/owner occupiers may use it to report emergency common repairs:

For emergency repairs please call 0845 6 123 160

Please do not report routine non-emergency repairs via this number. This is an abuse of the service and tenants may be recharged for call-outs, which are not classified as emergency repairs.

It is vitally important that access is available for emergency repairs to be carried out.  If access is unavailable on such occasions the Association has the right to force entry in order to avoid endangering other occupants or damage to property.

Other emergency repairs

For gas escapes, please contact:
National Grid:  UK
0800 111 999

Banner Photo © G Mahoney