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Paying your rent

Struggling to pay your rent since the Covid pandemic?  Click here for advice.

Your rent is due on the 28th of each month in advance.   You can pay your rent:

Many tenants will find this is the easiest and most convenient method of payment.  It automatically takes the payment from your bank or building society account.  Setting up your direct debit is quick and simple and the Direct Debit Guarantee protects against any incorrect payments and ensures that any incorrect payments are refunded if a mistake is made.  Please contact the office on 0141 941 1044 and we can set this up over the telephone.  No forms are needed and the process takes five minutes.

You can pay your rent at any Post Office or Sub-Post Office in the United Kingdom. You can either pay by cash or cheque.  Just present your swipe card with your chosen payment method to the cashier. You make cheques payable to ‘Post Office Counters Ltd’. You will be issued with a receipt which you should keep as proof of payment.

You can pay your rent at any outlet which has a ‘PayPoint’ notice.  Give your swipe card to the assistant with your cash. Some outlets will also accept cheques.  You will be issued with a receipt which you should keep as proof of payment.  You can search for a payment outlet online at https://consumer.paypoint.com 

Our office are currently closed to the public.  When they reopen - You cannot use cash. You can either post or bring in a cheque made payable to Clydebank Housing Association writing your name and address on the back.  This method can take three working days to reach your account after we have presented your cheque to the bank.  Therefore if you choose this method please make sure that you pay in plenty of time for your rent to be credited to your account on 28th of each month.

You can contact allpay.net and pay your rent this way.  You will need to have both your debit card and Swipe card handy when you phone (0330 041 6497).  Please note a charge applies to this number over and above the regular cost of a call.  You can also call us by telephoning the Clydebank Housing Association office on 0141 941 1044. Please note only debit card payments can be made using this method.

You will need to have both your debit card and Swipe card handy when you visit https://www.allpayments.net/Allpayments/Signin.aspx?ReturnUrl=%2fallpayments

Go to website https://www.allpayments.net or download the free app to your phone from http://www.allpay.net/allpay-payment-app for Apple, Windows, or Android devices.
All you require for the initial sign up is an email address and your swipe card number.  Please contact the Housing Team at our office if you would like help setting this up.  It shouldn’t take more than 5 minutes.

Please note we are unable to take cash payments at the office.

If you lose or have your swipe card stole you should notify your Housing Assistant immediately at our offices.